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Kairos case file · II · Solutionsfol. 5/12
Clinics, laboratories and imaging centers · Panama

How many of your claims come back over a detail?

A signature, a stamp, a total that does not match the detail, a supporting document that was not attached. We check every account before it goes to the insurer; your team only handles what needs a person.

Write CHECKLIST on WhatsApp and we send you a PDF with the 5 most common reasons for returns and how to check them.

5 reasons a claim comes back

1 · Missing signature or stamp

From the doctor, the clinic or the patient wherever the insurer requires it.

2 · The total does not match

The account total does not agree with the service detail.

3 · A supporting document is missing

A report, an order or a result that was not attached.

4 · Past the deadline

A correct account that was submitted late.

5 · Duplicate

The same account sent twice.

All of them are caught beforehand

These are process errors, not team errors: they can be checked account by account before sending.

How it works

The account is checked

Signature, stamp, total against detail, supporting documents and date, with each insurer’s rules.

It is submitted

What meets the rules is submitted to the insurer.

The number is verified

The claim number of each account is recorded and confirmed.

Anything doubtful goes to your team

It reaches a person with the exact reason. Nothing is sent blindly.

Your data stays in your clinic

It is installed on your infrastructure and we sign confidentiality before seeing anything. See our security framework →

You do not learn another tool

We install it, operate it and show you every month what was done. Supervised pilot, no lock-in.

Kairos Claims: tested on a real insurer-claims operation. The demonstrations use fictitious data.

Frequently asked questions

What do I get in the free assessment?

In 30 minutes we review how you submit your claims today and show you where they come back and why, with an estimate of the time recovered. No commitment.

Do I have to send you patient data?

Not for the assessment. If we move forward, the system works inside your clinic and we sign confidentiality before seeing any data.

Does it replace my billing team?

No. It removes the repetitive review; the doubtful decisions remain your team’s.

We show you how many of your claims come back and why

Chat on WhatsApp
contacto@kairosgrouppanama.cominIGf